Synergy Credit Union is Now JAM Card Friendly

At Synergy Credit Union, we’re proud to announce that we are now an official JAM Card Friendly organisation. This means our staff have been trained to recognise and support people with invisible disabilities who may need a little extra time, patience, or understanding.

By becoming JAM Card Certified, we’re continuing our commitment to making financial services more inclusive, respectful and community-focused.

What Is a JAM Card?

The JAM Card (which stands for “Just A Minute”) is a simple, discreet way for people with learning difficulties, autism, sensory sensitivities, or communication barriers to indicate that they may need a little more time in public or customer service settings.

Available as a free physical card or mobile app, it helps remove anxiety and promotes calm, respectful interactions. The JAM Card is already embraced by over 1,800 businesses and 85,000 users worldwide, including many credit unions across Ireland.

How to Get a JAM Card (Card or App)

Whether you prefer a traditional card or a smartphone option, getting a JAM Card is free and easy.

📇 Request a Physical JAM Card

• Visit the official JAM Card website
• Choose your message (e.g., “Please be patient, I have autism”)
• Fill in your details—no diagnosis is required
• Your card will be posted to you free of charge

📱 Download the JAM Card App

• Available for iOS and Android devices
• Download on the App Store
• Get it on Google Play

With the app, you can:

• Customise and display your message discreetly
• Use the geolocation tool to find JAM Card Friendly locations—including Synergy Credit Union branches
• Leave feedback and reviews on your experience

Why the JAM Card Matters

The JAM Card may be small, but its impact is big.

Originally created by people with learning disabilities in Northern Ireland, it has become a powerful tool for inclusion, accessibility, and dignity—especially for those living with hidden disabilities.

Whether you’re opening a bank account, applying for a loan, or just calling in for advice, showing your JAM Card lets our staff know to give you ‘Just A Minute’—with no questions asked.

What This Means for Synergy Credit Union Members

• Inclusive service: Our staff have completed JAM Card training and are ready to respond with patience and care
• A stress-free experience: Use your JAM Card whenever you visit us
• Accessible financial services: We believe everyone deserves respectful and inclusive service, always

A Warm Welcome to All

If you have a JAM Card—or would like to learn more—please speak to any member of staff during your next visit. We’re here to ensure your experience at Synergy Credit Union is welcoming, supportive, and accessible to everyone.

Because at Synergy Credit Union, where community matters, inclusion matters too.