Changes To Regulation 76

We are excited to let you know about some improvements we are making to your Regulation 76 Framework Contract, specifically around how payments work in your account.

What’s Changing?

Since January 2025, you have been able to receive instant payments to your account – meaning when someone sends you an instant payment, it shows up in your account balance straight away.
 
Starting from September 2025, you will also be able to send instant payments from your account. If you decide to make an instant payment, these payments will reach the receiving account within 10 seconds. We will keep you informed through our website and online services as this feature becomes available to you.
 
To get ready for these changes, we have updated our Regulation 76 Framework Contract. We have linked the updated contract here 
 
We also have a helpful guide in this link for you to read.

What if I do not want to accept these changes?

These are mandatory changes, unfortunately, if you do not want to accept these changes, you have the option to close your account. This is free of charge as long as you have cleared any loans, overdrawn balances, and/or fees due. You can do this by visiting any of our ten branches with identification documents.

To accept these changes, you do not need to do anything, and you can continue to use your account. Unless we hear from you before September 2025, the updates will automatically take effect.

You do not have to take any action. All changes will be implemented as and from September 2025.

Who can I contact if I have any questions?

If you would like to speak to someone about these changes, our friendly staff are happy to assist you. You can visit us at our offices, call us on 0818 272927 or email us at info@synergycu.ie

Thank you for being a valued member of Synergy Credit Union.