Online Banking

Online Banking for members

Synergy Credit Union knows how busy life can get. Stay in control of your finances no matter where you are, and at any time with our online banking services.

Online banking with your Credit Union

The many great features can be used at your own leisure. Simple and secure, Online Banking allows you to manage your finances 24 hours a day, 7 days a week.

Transfer money between your own Credit Union accounts

Transfer money to your bank accounts


Move money into other bank accounts such as family or friends

Check current balances in your Credit Union Accounts

View your Statements

Pay your bills without leaving your home

Download any Credit Union forms

How to Get Started

To gain access to your online account simply register for online banking by filling in the online form. Once submitted, a Credit Union staff member will contact you to confirm your details and soon after you will receive a PIN by text to your phone. This PIN will allow you to go online and enjoy the many great new services within Online Banking.

Online Banking FAQs

Have a question? See if it's answered in our Frequently Asked Questions below.

Are my savings safe?

Members can fill out the form here to register for online banking. A member of staff will contact you on the telephone number provided to verify your identity and complete the registration process. A PIN will be sent to your mobile securely by text.

What do I do if I have lost my PIN for online banking?

You can call our office on Freephone 1800 272927 during office opening hours and our team will be happy to re-issue your pin. Alternatively you can fill in the form here and a member of staff will be in touch to finalise your request.

What is an SCA Code?

SCA stand for Strong Customer Authentication, and is required for the user to confirm a member's identify before being grated access to their account.

I have registered for access and received my PIN. How do I access my account?

To access your account, members will need their account number and PIN. Once they have entered an SCA will be sent to the members mobile device which they will need to enter to receive access.

Will I be charged for using the online services?

Members will not be charged for the service.