Guide to Switching your Current Account to the Credit Union

How to open a Current Account ?

Are you a member already?

You can open a Current Account in any of our branches (Fermoy, Cork City(Lwr. Glanmire Road) or Watergrasshill) or you can apply in the Online Banking Area.

Not a member yet?

It’s easy to become a member and open a Current Account, visit your Local Branch with the below documents:

• Photo ID (e.g., Passport or Drivers Licence)
• Proof of Address (e.g., Utility Bill or Statement from a Financial Institution dated within the last 6 months)
• Proof of PPSN (e.g., PPSN card, Payslip, Correspondence from Revenue/Dept. of Employment Affairs & Social Welfare, etc.)

See here how to become a member of the credit union.

Can I open a Joint Current Account?

Yes, both members can open a Joint Account, receive Current Account Debit Cards, Online Banking and Mobile Banking App access.

When will I receive my Current Account BIC and IBAN?

Once your account has been approved you will receive a text message, you can then get your BIC and IBAN of your new current account by logging into your Online Banking Area.

When will I receive my Debit Card?

Once your account has been approved you will receive a text message, then your card is on its way! You will receive your card within 7-10 working days.

Can I use my Current Account with my phone or watch?

Yes, you can set up and use Apple Pay, Google Pay and Fitbit Pay in minutes.

How to get my wages paid into my Current Account?

To get your wages paid into your new Current Account, provide your new BIC and IBAN to your employer.

Your BIC and IBAN can be retrieved within your Online Banking and Mobile Banking App once you receive the text message.

What is the difference between a Standing Order and Direct Debit?

Standing Order: A Standing Order is where you have authorised a fixed amount at regular intervals to be sent from your account.

Example: You have set up your Current Account to transfer €50 weekly to a Savings Account using the BIC and IBAN for the Savings Account.

Direct Debit: With a Direct Debit, you have authorised the collection of money directly from your account whenever a payment is due.

Example: A utility provider collects payment from your account at the payment due date using the BIC and IBAN of your account.

How to transfer your payments?

You will need to identify if your payments are Standing Orders or Direct Debits. You can find this out from the Financial Institution you are switching from.

Setting up a Standing Order:

Standing Orders can be easily Set up within the Synergy Credit Union Online Banking area.

Standing Orders can also be set up at any of our branches in Fermoy, Watergrasshill or on Lower Glanmire Rd. in Cork City.

Making a change to a Direct Debit:

Provide your new Current Account BIC and IBAN details to Direct Debit recipients.

Will I have Online Banking and Mobile App Banking with the Credit Union?

Yes, when you open a Current Account you will receive your Online Banking and In-App Banking login details.

Where can the Debit Card be used?

The Debit Card can be used worldwide at anywhere that accepts card payments or at any ATM that accepts all card types!

How to apply for an Overdraft?

Members with a Current Account can apply for an Overdraft in-branch or within the Synergy Credit Union Online Banking area.

24/7 Support Line for Current Account Holders

Our Card Services Team are available 24/7.